FREQUENTLY ASKED QUESTIONS

Common Problems & How to Solve Them


Have a problem? Don't panic!

We've compiled a list of the most common questions we get and easy instructions on how to address them. Take a spin through this list to see if we have an easy fix for your problem.

Don't see your issue on the list? Not to worry! Get in touch with us through this contact form and we'll work through things with you personally.

Downloading The Tutorial

My download link has expired!

I click on the download link, but all I get is a white screen. What's up?

I’m having difficulty downloading the file, arghhh!

The file is downloading super slooooooow!

Opening The Tutorial

I have the file downloaded, but I’m having difficulty unzipping it.

I have the full file but I still can’t unzip it.

Viewing The Videos

I can see the PDF but I can’t view the videos, what gives?

Transferring to iPad/iPhone/Android/Tablet

How do I get the tutorial onto my iPad / iPhone?

How do I get the tutorial onto my Android tablet / phone?

Other

More awesome tips!


Don't see your issue listed above? 


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