Tutorial Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

PAYMENT INFORMATION

What form of payment information do you accept? 

How is my information kept safe?

Why do I need to give my mailing address if nothing is being mailed to me? 

DELIVERY INFORMATION

How will I receive my tutorial?

How long is the download link active for?

What format does the tutorial come in? 

Do I need to be online to access my tutorial? 

Can the tutorial be viewed on the iPad?

Are your tutorials compatible with Macs/PCs?

Help! I'm having problems downloading my tutorial! 

TERMS AND CONDITIONS OF USE

By purchasing our products you agree that any electronic media content downloaded from Photography Concentrate is strictly not for distribution or resale, and it may not be reproduced in any form by any means.

CONTACT US

We love taking care of our customers and handle all our customer support personally! Before contacting us with a support request, please make sure to check out our Troubleshooting FAQ page as it contains solutions to the most common issues.

If you need additional support you can head to our contact page here!